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Introduction from the Editor
Introduction
The “New VA”
Patients' Desires and Expectations for Medical Care
Health Status in VA Patients
Pressure Ulcer Development in the VA
Evaluating and Improving VA Substance Abuse Patients' Care
Rates of Health Services Utilization and Survival in Patients with Heart Failure in the Department of Veterans Affairs Medical Care System
Implementing Quality Improvement in Hospitals
Director, Veterans Integrated Service Network 4