Problems in communicating psychological understanding: Why won't they listen to mep

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Proposes a systematic way of thinking about communication problems between providers and consumers of psychological information. The specific focus is on the assessment situation, but the applicability of the principles and issues discussed to nonclinical areas is emphasized. In particular, problems in communication are viewed as diagnostic issues to be understood rather than as unfortunate irritants. Such difficulties can be due to the dynamics of the client (be it a person, an organization, or a segment of the public), differences in training and viewpoint between provider and consumer, and confusion and mistaken assumptions about the role of the psychologist. The need for psychologists to include as part of their tasks an internal re-creation of both the client's and the consumer-colleague's inner experience is stressed. (35 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved)

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