Addressing the sociotechnical drivers of quality improvement
Telephone triage by nurses in primary care out-of-hours services in Norway
The influence of formulation and medicine delivery system on medication administration errors in care homes for older people
The efficacy of computer-enabled discharge communication interventions
Description of the development and validation of the Canadian Paediatric Trigger Tool
Improving patient safety
Flu and pneumococcal immunisations in HIV-infected children
Risks and suggestions to prevent falls in geriatric rehabilitation
Complaints, shame and defensive medicine
The role of theory in research to develop and evaluate the implementation of patient safety practices
Effective quality improvement of thromboprophylaxis in acute medicine
Did a cowboy rodeo champion create the best theory of quality improvement? Malcolm Baldrige and his award