Improving teamwork in healthcare
Displaying random variation in comparing hospital performance
Effectiveness of collaborative improvement
The development of quality indicators for community pharmacy care
Process support for risk mitigation
Effects of hospital-wide interventions to improve care for frail older inpatients
Development and validation of a tool to improve paediatric referral/consultation communication
Interest of the preliminary risk analysis method in a central sterile supply department
The roles of practice systems and individual effort in quality performance
Pre-surgery briefings and safety climate in the operating theatre
Towards saving a million bed days
Reduction of central line infections in Veterans Administration intensive care units
Safety implications of missed test results for hospitalised patients
Authors' response