Bad experiences in the hospital : the stories keep coming
Increasing medication error reporting rates while reducing harm through simultaneous cultural and system-level interventions in an intensive care unit
Real-time automated paging and decision support for critical laboratory abnormalities
Usability evaluation of order sets in a computerised provider order entry system
Barriers and strategies for improving communication between inpatient and outpatient mental health clinicians
The clinical governance development index : results from a New Zealand study
Characteristics of general practices associated with emergency-department attendance rates : a cross-sectional study
Uncovering the blind spot of patient satisfaction : an international survey
Improved communication in post-ICU care by improving writing of ICU discharge letters : a longitudinal before‐after study
Improving RCA performance : the Cornerstone Award and the power of positive reinforcement
An ethicist's journey as a patient : are we sliding down the slippery slope to sloppy healthcare?
For want of a four-cent pull chain
Assessing the patient safety competencies of healthcare professionals : a systematic review