Bad experiences in the hospital
Increasing medication error reporting rates while reducing harm through simultaneous cultural and system-level interventions in an intensive care unit
Real-time automated paging and decision support for critical laboratory abnormalities
Usability evaluation of order sets in a computerised provider order entry system
Barriers and strategies for improving communication between inpatient and outpatient mental health clinicians
The clinical governance development index
Characteristics of general practices associated with emergency-department attendance rates
Uncovering the blind spot of patient satisfaction
Improved communication in post-ICU care by improving writing of ICU discharge letters
Improving RCA performance
An ethicist's journey as a patient
For want of a four-cent pull chain
Assessing the patient safety competencies of healthcare professionals