The Hawthorne effect in measurements of hand hygiene compliance: a definite problem, but also an opportunity
Less is not always more: embracing (appropriate) medical intensity
Why Lean doesn't work for everyone
Quantification of the Hawthorne effect in hand hygiene compliance monitoring using an electronic monitoring system: a retrospective cohort study
Outcomes in patients with heart failure treated in hospitals with varying admission rates: population-based cohort study
Read-back improves information transfer in simulated clinical crises
Cost and turn-around time display decreases inpatient ordering of reference laboratory tests: a time series
Insights from staff nurses and managers on unit-specific nursing performance dashboards: a qualitative study
Creating spaces in intensive care for safe communication: a video-reflexive ethnographic study
Personalised physician learning intervention to improve hypertension and lipid control: randomised trial comparing two methods of physician profiling
Exploring new avenues to assess the sharp end of patient safety: an analysis of nationally aggregated peer review data
A systematic review of behavioural marker systems in healthcare: what do we know about their attributes, validity and application?
Designing quality improvement initiatives: the action effect method, a structured approach to identifying and articulating programme theory
The bad apple theory won't work: response to ‘Challenging the systems approach: why adverse event rates are not improving’ by Dr Levitt
Challenging the systems approach: why adverse event rates are not improving
A multifaceted intervention to improve sepsis management in general hospital wards with evaluation using segmented regression of interrupted time series
An intervention to improve transitions from NICU to ambulatory care: quasi-experimental study