Outcomes of Videotape Instruction in Clinic Waiting Area

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PurposeThe purpose of our study was to examine the effectiveness of general health-promotion teaching for patients in the waiting room of a clinic, using focused videotape instruction.DesignAn experimental design was used.SampleSubjects were patients (N = 215) in the waiting rooms of clinics in a university medical center in the Midwest.MethodPatients were randomly assigned to two groups: focused videotape instruction in the clinic (n = 106) and control (no instruction in the clinic waiting area) (n = 109). The outcome measures included patient learning about a health education topic and patient satisfaction with overall care, explanations by the provider, and education received during the clinic visit.FindingsThere was a significant gain in knowledge for patients who viewed the videotape in the waiting room (t = 5.43, df = 213, p < .0001), and they were more satisfied with their education compared with the control group (t = 4.73, df = 213, p < .0001).ImplicationsThis study supports focused video instruction as an effective and efficient teaching intervention for disseminating health information in the waiting area.

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