Patients’ and Families’ Satisfaction With Visiting Policies in Cardiac Intensive Care Units

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Families play a vital role in the recovery of patients admitted to intensive care units. They can help patients to adapt themselves to the crisis and feel more satisfied.


In this study, we examined the patients’ and families’ satisfaction with the current visiting policies in cardiac intensive care units in the largest Cardiovascular Medical and Research Center of Iran.


This research used a cross-sectional descriptive design. To do so, 303 patients admitted to those cardiac intensive care units and their families responded to a 2-part questionnaire between September 2014 and March 2015.


The results showed that 55.1% of the participants were dissatisfied with the limited visiting policies of the cardiac intensive care units, whereas the satisfaction rate was 14.2%. The remaining participants (30.7%) were slightly satisfied with the visiting policies in cardiac intensive care units.


Patient-centered care is an expectation among patients and their families in the cardiac intensive care units. It seems that a change in visiting policies is necessary.

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