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We present 10 and 20 μm spectra of comet Hale–Bopp taken at UKIRT on 1996 June 20 and 1996 September 29. The 10 μm spectra clearly show a strong silicate feature with peaks at 10.0 and 11.2 μm. The 20 μm spectrum on September 29 has strong excess flux relative to a blackbody and a peak near 19μm, in good agreement with the ISO SWS spectra obtained a week later. However, the 20 μm spectrum on June 20 has significantly lower flux than would be expected based on a blackbody extrapolation from the flux at 12.5 μm.