Community Hospital Uses Mobile App to Improve Communications, Accelerate Throughput: New tool allows EMS providers to relay critical information about incoming patients to the ED


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Abstract

To improve communications between EMS providers and the ED, The Valley Hospital in Ridgewood, NJ, adopted an app that enables prehospital providers to notify the ED electronically that a patient is on the way, along with any key clinical information. The approach replaces the need for phone or radio notifications, which can tie up ED-based staff or get missed when the ED is busy.

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