Remake registrars into financial counselors


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Abstract

Don't be caught unpreparedEXECUTIVE SUMMARYRegistrars' roles increasingly include financial counseling, and this role will help patient access departments prepare to help newly eligible patients in 2014.To be sure patients receive the help they need:Have registrars review all possible options for a patient.Standardize financial counseling processes.Verify that a patient is truly self-pay

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