Well-Trained Registrar Can Protect Hospital From EMTALA Violations

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Many people, understandably, want to know if their ED visit is going to be covered by their health insurance. If the registrar tells a patient she should go to a nearby urgent care center instead of the ED specifically because her coverage is out of network, that is a possible EMTALA violation. To a CMS investigator, it might look like the patient was discouraged from staying for insurance reasons.

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