The pilot project, described in this paper, targeted English as an additional language (EAL) students to facilitate their development of patient counselling communication skills.Methods
An interdisciplinary content-based model was developed drawing on an interactional sociolinguistic framework to map language use valued in pharmacy counselling. Evaluation included analysis of successive self-assessments and surveys of students, surveys of teaching staff and final test results.Key findings
Evaluation indicated that the interdisciplinary model was highly successful in improving EAL students' competency in pharmacy counselling.Conclusions
The model may have possible wider application for education in health professional programmes.