Developing a responsive model of staff care beyond individual stress management: a case study

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This field report offers some examples of donor related, and management induced, stress among local humanitarian staff in northern Sri Lanka. These examples were identified during staff care interventions held with a dozen nongovernmental organisations in the region. In this report, the authors discuss approaches to staff care. They conclude that individual, stress management focussed training does not adequately answer the needs of staff members (partially) burdened by unnecessary, work related stress. Concrete action may be based on staff members making and carrying out their own action plans for improving staff care, through using mechanisms of social support that are common within their own cultural environment.

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