Job enrichment versus social cues: A comparison and competitive test

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Abstract

41 part-time student employees were randomly assigned in a 2–2 factorial design (2 types of social cues and 2 levels of job enrichment) to investigate the effects of the independent variables on perceptions of job enrichment, job ambiguity, job satisfaction, and productivity. All Ss worked in a simulated organizational setting involving a routine clerical task. Results show that both the cues given by co-workers as well as the physical properties of the task had an effect on employee perceptions of job enrichment and job ambiguity. In addition, Ss receiving positive social cues from co-workers were more satisfied and more productive than Ss receiving negative social cues from co-workers. Results are discussed in terms of their relevance for current theories of job motivation. (22 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved)

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