Students' evaluations of a university counseling center and their intentions to use its programs

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Abstract

Two representative samples of 801 university students were telephoned in 1977 and asked to evaluate a university counseling service and to indicate how likely they would be to participate in a variety of developmental workshops. Results indicate that both groups of Ss used the service with more regularity and with greater satisfaction than did students in the 1960s. Ss were most inclined to participate in workshops that assisted them in career planning, negotiating the university system, and coping with financial and academic concerns. Ss most receptive to specific services tended to be younger and undergraduate, to have lower GPAs, to live in a residence hall, and to be Black. (17 ref) (PsycINFO Database Record (c) 2006 APA, all rights reserved)

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