The aim of this study was to examine the relationships between coworker, physician, and supervisor workplace incivility and new graduate nurses’ mental health and the protective role of personal resiliency.BACKGROUND:
Positive interpersonal relationships in healthcare work environments are important for new graduate nurses’ career transition and commitment. Workplace incivility threatens new graduate nurses’ health and well-being. Personal resiliency helps employees to recover from negative stressors and may protect new nurses from the negative effects of workplace incivility.METHODS:
We surveyed 272 new graduate nurses in Ontario to explore the influence of 3 forms of workplace incivility and personal resiliency on new nurses’ mental health.RESULTS:
All sources of incivility were related to poor mental health. Results suggest that personal resiliency may protect nurses from the negative effects of incivility.CONCLUSIONS:
New nurses are experiencing workplace incivility from a variety of sources in their work environments, which have detrimental effects on their workplace well-being.