The Impact of Nurses' Uniforms on Nurse-Patient Interactions: Patients' Perspectives


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Abstract

OBJECTIVESThe aim of this study was to explore patients' perceptions toward the nursing uniforms used in a hospital in Singapore and how different uniforms impact nurse-patient interactions.BACKGROUNDNursing uniforms act as a form of nonverbal communication. However, implications of the increasing variety of nursing uniforms on patients' perceptions of nurses and nurse-patient interactions are unexplored.METHODSAn exploratory qualitative study design using semistructured interviews was adopted for the study. Twenty-one patients agreed to be interviewed. An audio recorder was used during data collection. The thematic analysis method was used for data analysis.RESULTSFour major themes were identified: identity, subjectivity, suitability, and inconsequential. Nurses' uniform was regarded as a representation of identity. Suitability of the uniform for nurses was a main concern for patients. However, nurses' uniforms were inconsequential to nurse-patient interactions.CONCLUSIONPatients' perceptions of nurses' uniforms were highly subjective and have no substantial impact on nurse-patient interactions.

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