Development of a SubjectiveWorkload Assessment for Nurses:A Human Factors Approach

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Abstract

Background and Purpose:

Research has revealed nurses' perception that traditional workload measures do not adequately capture the complexity of workload. Using a human factors approach to address the multiple and complex dimensions from the subjective perception of the worker, the Subjective Workload Assessment for Nurses (SWAN) was developed.

Methods:

Survey data from 188 medical-surgical registered nurses were used to establish the instrument's psychometric properties.

Results:

SWAN Sections 1, 2, and 3; General Information Form Section 1; and the Nursing Texas Load Index demonstrated internal consistency with this sample. Findings supported interrelationships between activity complexity, performance circumstances, and individual characteristics described in the literature.

Conclusion:

Further study is needed to refine the SWAN and to establish psychometric properties with nurses in other practice areas.

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