Mental Health Expenditures: Association With Workplace Incivility and Bullying Among Hospital Patient Care Workers

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Abstract

Objective:

Bullied workers have poor self-reported mental health; monetary costs of bullying exposure are unknown. We tested associations between bullying and health plan claims for mental health diagnoses.

Methods:

We used data from 793 hospital workers who answered questions about bullying in a survey and subscribed to the group health plan. We used two-part models to test associations between types of incivility/bullying and mental health expenditures.

Results:

Workers experiencing incivility or bullying had greater odds of any mental health claims. Among claimants, unexposed workers spent $792, those experiencing one type of incivility or bullying spent $1557 (P for difference from unexposed = 0.016), those experiencing two types spent $928 (P = 0.503), and those experiencing three types spent $1446 (P = 0.040).

Conclusion:

Workplace incivility and bullying may carry monetary costs to employers, which could be controlled through work environment modification.

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