Measurement of family-centered care in the neonatal intensive care unit and professional background

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The aims of this study were to examine the validity and reliability of the Measure of Processes of Care for Service Providers (MPOC-SP) for multidisciplinary teams in neonatal intensive care units (NICUs) and to examine differences among professions.


A Japanese language version of the MPOC-SP questionnaire was distributed among the professionals employed at three perinatal medical centers.


A total of 83 multidisciplinary team members completed the questionnaire. The construct validity was examined by a confirmative analysis of each scale structure. The MPOC-SP showed adequate internal consistency. The test-retest analysis showed that the MPOC-SP, except the ‘providing general information’ scale, is a reliable tool. The results suggest that professional background affects the attitude and behavior of professionals involved in family-centered care.


The MPOC-SP has good psychometric properties and can be used to identify areas for improvement in the familycentered care provided by multidisciplinary teams in the NICUs.

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