Rules of engagement: reaching out to communities

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Lakhvir Rellon explains why effective engagement is essential to improve health care for diverse communities. She outlines the different methods that can be used to engage with groups often deemed to be hard-to-reach


With the right form of engagement, so-called hard-to-reach communities can play vital roles in shaping and improving services. This article describes some of the innovative ways in which Birmingham and Solihull Mental Health NHS Foundation Trust engages with local communities and offers some advice to senior nurses and managers who want to make contact with people in their localities

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