Realizing Momentum and Synergy: Benchmarking Meaningful Ambulatory Care Nurse-Sensitive Indicators

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EXECUTIVE SUMMARY▸ Nurses have the potential to positively impact patient outcomes and make changes in care delivery models to improve care and decrease cost.▸ Registered nurses are the ideal team members to expand the capacity in primary care; however, their true impact and utilization has been underutilized.▸ To show the impact nurses can have, nurse leaders and researchers must leverage nursing-sensitive indicators (NSIs) and make comparisons with demographic and role information.▸ To make these comparisons and provide the most cost-effective, efficient, and high-quality care to patients in the ambulatory care setting, nurse leaders and healthcare leaders need to gather data on the various NSIs for benchmarking.▸ The more data that can be gathered, the better comparisons can be made and staffing models can be modified.

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