Optometric Management. 47(3):20, MARCH 2012 DOI: 10.1097/01.OM.0000412802.76392.15 , Issn Print: 0030-4085 Publication Date: March 2012 Print Understand the Question? JACK RUNNINGER; + Author Information Jack Runninger, our consulting editor, lives in rome, ga. he's also a past editor of OM. contact him at firstname.lastname@example.org. Checking for direct PDF access through Ovid Abstract Unfortunately, some communications problems are for the birds.