Is There a Science of Management?

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Originally published in Contemporary Psychology: APA Review of Books, 1979, Vol 24(3), 251. Reviews the book, How To Improve Human Performance: Behaviorism in Business and Industry by Thomas K. Connellan (1978). Techniques used to train first-level supervisors were grounded largely on firm beliefs rather than proven effectiveness. Similarly, behavior analysis and other techniques using the principles of feedback and positive reinforcement have been effective in improving difficult performance problems. Connellan attempts in this short book to bring these principles and techniques to the manager in a comprehensible way so that the manager will be motivated to apply them. This is a book aimed at managers, not organization theorists or psychologists, and the author rightly has striven for a tight, nontheoretical presentation. I would recommend this book to managers who are working with consultants using behavioral approaches, but it is not likely to be inspiring reading to most managers or students of management. (PsycINFO Database Record (c) 2006 APA, all rights reserved)

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