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Originally published in Contemporary Psychology: APA Review of Books, 1979, Vol 24(3), 268–269. R. Lance Shotland responds to Warren Bennis' reply (see record 2006-06403-051) to comments by Shotland (see record 2006-06403-049) and Carolyn Wood Sherif (see record 2006-06403-050) on Bennis' review (see record 2006-06395-048) of Shotland's book, University Communication Networks: The Small World Method (1976). Shotland states that it is difficult to know how to reply to Bennis when falsehoods are presented as facts. His charge that Shotland incorrectly “dismisses” the size hypothesis is false. Shotland stated that size is an important determinant of the length of some chains also arguing that there were other determinants of the length of chain. However, the length of chains is important in its own right. In short, there is empirical evidence suggesting that being able to communicate with a person in control alleviates symptoms of stress. Bennis attempts to play the part of the omniscient observer, but his observations are faulty at best. (An apology from the editors of CP notes that Professor Shotland has questioned the propriety of CP's publishing some of the material in the original review, viewing it as an ad hominem attack). (PsycINFO Database Record (c) 2006 APA, all rights reserved)

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