Technology Transfer as an Impetus for Systems Change: Evaluation of an Inner-City Demonstration Project

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This evaluation provides empirical evidence that client outcomes can be effected by technology transfer and systems coordination among existing alcohol, drug, and mental health agencies. The findings indicate that the proper mix of staff training, support, and system structure appears to increase clients willingness to engage and remain in treatment and reduces behaviors that lead to crisis and hospitalization. Further, staff attitudes and system structure appear to be amenable to change through educational and administrative approaches, and these changes can be created in a relatively short period of time.

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