Dr. Tam is affiliated with Inner City Health Associates, St. Michael's Hospital, Toronto, Ontario, Canada. He is also affiliated with Ontario Shores Centre for Mental Health Sciences, Whitby, Ontario, Canada.
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Introduction by the column editors: This is the second contribution to our column, which is based on the use of an electronic mailing list (e-list) to generate a collaborative problem-solving process. The process is modeled on a module of the academic curriculum of the Columbia University Public Psychiatry Fellowship (PPF) (ppf.hs.columbia.edu) in which PPF alumni who encounter a management problem at their work site present the problem to current PPF fellows and faculty and lead a discussion aimed at developing solutions. The column uses an e-list to stimulate discussion of selected problems. Readers are invited to submit management problems to Dr. Ranz at email@example.com, who will send them to the PPF e-list and work with Dr. Deakins to help authors summarize discussions in future columns.