Characteristics of Nurse Directors That Contribute to Registered Nurse Satisfaction

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Abstract

OBJECTIVE

The aim of this study was to explore RNs and nurse directors' (NDs') perceptions of leadership on units with high RN satisfaction scores.

BACKGROUND

Identifying the characteristics of NDs that contribute to RN satisfaction is important in the recruitment and retention of RNs and in the selection and role development of NDs.

METHODS

This study used a qualitative design using appreciative inquiry–guided data collection.

RESULTS

Nine RNs and 9 NDs met the inclusion criteria. Each group identified 4 themes.

CONCLUSIONS

Registered nurse and ND participants identified similar themes representative of leadership attributes and behaviors that contribute to RN satisfaction.

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