Team charters: Mapping clearer communication

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We're fortunate to live in a time of deepening and expanding knowledge of what it takes to be an effective leader. Key behavioral discoveries in neuroscience and positive psychology are providing compelling research to inform our ability to manage our teams and ourselves more effectively.1-5 The bad news is that, even with increased knowledge, there are times when our communication falls short of what we intend and what others perceive.
As an executive leadership coach, I'm frequently asked by nurse executives and managers how to improve team communication, collaboration, and performance. The development of a team charter is a powerful, efficient, and effective strategy for engaging and aligning a team, whether the team is newly formed or has been together for a long time. A charter is a set of agreements created by the team and its leader to ensure that everyone is on the same page regarding the vision, values, and key behaviors needed for members to work well together.
Here, I provide an overview of the charter process, including major reasons for creating a charter, elements critical to a charter's success, and supportive research on the benefits of having a charter in place.
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