The DAISY Award: A Patient-Family Perspective of Compassionate and Extraordinary Care

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What does it mean to patients and families to recognize the extraordinary and compassionate care provided by amazing nurses? The triple aim framework of the Institute for Healthcare Improvement includes the patient/family experience as 1 of the 3 targets contributing to better healthcare outcomes. In this column, the perspective of recognizing “their” nurse with The DAISY Award will be shared by a patient’s family.

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