One unit manager complained to another, “I can't even get ONE of the 30 nurses on my unit to commit to establishing a unit-based council.” Her frustration was evident. The leadership in that small, rural hospital aspired to apply for the American Nurses Credentialing Center Pathway to Excellence® designation, but qualifications include confirmation of shared governance throughout the organization. Her unit was the only one without a unit-based council. As she theorized aloud why this group of nurses refused to participate in shared governance, she used words like “lazy,” “difficult,” and “stubborn.”
I had a picture in my mind of an exasperated youth pulling on the reins of a mule sitting squarely in the middle of a path with no intention of budging. As a nurse manager, have you experienced a similar challenge? Here, we'll explore a combination of useful strategies to motivate your staff.