DOI: 10.1097/NNA.0000000000000563
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PMID: 29219904
Issn Print: 0002-0443
Publication Date: 2018/01/01
Incivility in the Emergency Department: Implications for Nurse Leaders
Katy Garth; Dana Todd; Dina Byers; Betty Kuiper
Author Information: Associate Professor (Dr Garth) and Professors (Drs Todd and Byers), Murray State University; Nursing and Institutional Research Coordinator (Ms Kuiper), Baptist Health-Paducah, Kentucky.
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Abstract
Uncivil behavior leads to low self-esteem, anxiety, sleep disturbance, recurrent nightmares, and depression. This article looks at the perception of incivility among emergency department nurses and the leadership required to implement evidence-based strategies to address this growing problem.