Display of Professionalism of the Highest Standard
Although the patient was brought to the emergency room near the end of his overnight shift, the author attended to him without hesitation. That is altruism. In the early hours, who could possibly be there to witness, or more so, to assess such display of professionalism? Even multisource feedback might not have captured such behavior. Nonetheless, he took it in stride. That is integrity. Despite the confrontation and verbal abuse by the patient, he proceeded to attend to his injuries. That is compassion and commitment. The author also compared himself with the patient and admitted he was much more privileged than the poor patient, whose circumstances might have contributed to his current state. That is honesty and empathy.
In the face of numerous challenges, the author was able to foster empathy and displayed the finest professional values and behaviors during his actual performance at the workplace, while reflecting on the episode. In terms of assessment of professionalism, such competence lies at the highest level of Miller’s3 pyramid of clinical competence—the level of “Does.”
Papadakis and colleagues4 found that disciplinary action by a medical board was strongly associated with prior unprofessional behavior in medical school.