Quality lines
Aviation is not the only industry: healthcare could look wider for lessons on patient safety
Quality indicators for diabetes mellitus in the ambulatory setting: using the Delphi method to inform performance measurement development
Prescribing quality indicators of type 2 diabetes mellitus ambulatory care
Patient-oriented intervention in addition to centrally organised checkups improves diabetic patient outcome in primary care
Improvements in the quality of care and health outcomes with new stroke care units following implementation of a clinician-led, health system redesign programme in New South Wales, Australia
Cervical screening result communication: a focus-group investigation of English women’s experiences and needs
Levels of agreement on the grading, analysis and reporting of significant events by general practitioners: a cross-sectional study
Predicting patient complaints in hospital settings
Systems ambiguity and guideline compliance: a qualitative study of how intensive care units follow evidence-based guidelines to reduce healthcare-associated infections
An educational and audit tool to reduce prescribing error in intensive care
Reporting of Clinical Adverse Events Scale: a measure of doctor and nurse attitudes to adverse event reporting
Contributing factors identified by hospital incident report narratives
Texting appointment reminders to repeated non-attenders in primary care: randomised controlled study
The use of medical emergency teams in medical and surgical patients: impact of patient, nurse and organisational characteristics
A critical look at Lean Thinking in healthcare
Clinical and economic impact of an antibiotics stewardship programme in a regional hospital in Hong Kong