Do TQM Interventions Change Management Culture? Findings and Implications

    loading  Checking for direct PDF access through Ovid

Abstract

This study assesses the impact of TQM/CQI interventions on the culture and performance of top management teams. The findings suggest culture is related to performance but that TQM/CQI interventions are not associated with either performance or culture change. Implications for additional research and for practice are discussed.

Related Topics

    loading  Loading Related Articles