Productivity Standards: Do They Result in Less Productive and Satisfied Therapists?

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Abstract

Many mental health agencies use productivity standards as a way to measure a mental health professional’s performance in the workplace. Mental health professionals have a high risk of developing low job satisfaction and turnover intent. Low job satisfaction and turnover intent can affect a client’s quality of care in treatment. The article discusses the concept of therapist performance management, its relationship with mental health professional job attitudes, and how policy-makers with a vision of social change can address the impact of productivity standards and improve a therapist’s work environment.

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