Client education benefits all: patient, client and practice

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Abstract

The education of clients by the veterinary nurse is an important role, which helps to improve animal welfare. From the very simple waiting room displays to the more time-consuming clinics and client evenings, there are methods to suit various situations with associated benefits for the patient, as well as the practice and client. Besides improving welfare, increased client transactions help to improve profit margins and the bond between client and practice. It is recognised that the human-animal bond is very strong and the education of clients on preventive medicine and disease helps to maintain that bond for as long as possible.

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