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The assessment of collection systems for municipal wastes is becoming an issue of increasing importance among local authorities. This paper contributes to this task by addressing and discussing a set of parameters that are characterizing certain aspects of the efficiency and effectiveness of the waste collection process. Case-study area for testing this set is the Thessaloniki Urban Area in Northern Greece. Specifically, a set of four evaluation indicators is initially discussed and quantified for each of the 14 considered municipalities, while the multiple-criteria decision support method of Analytical Hierarchy Process is finally applied to globally rank the municipalities. As a result, a classification of all examined municipalities is derived and various conclusions are drawn on certain efficiency and effectiveness aspects of waste collection systems.